Why Outsourcing?
Outsourcing brings strategic value to companies through:
- Reducing costs - transforming fixed costs to variable costs providing operational flexibility.
- Access to expertise - of outsourcing partners many of whom offer domain competencies.
- Focus on core business - a firm's executives are freed to focus on building and strengthening their company's core business
- Increased operational flexibility - allowing organizations to better adapt to market changes and customer demands
- Improved service quality
- Ability to scale - rapidly to match a company's growth
The strategic value to a company lies in its ability to have world class service, operate through best practices without having to make significant investments and manage processes internally or increasing headcount and fixed costs.